Terms of service

Terms of Service

These Terms of Service govern your use of cherishedgrace.shop, operated by Neni Fashion LLC under the brand Cherished Grace.

By accessing our website or purchasing products from us, you agree to these Terms of Service.

1. Online Store Terms

You may not use our products or services for unlawful or unauthorized purposes.

You agree not to violate applicable laws when using our website.

2. Product Information

We make reasonable efforts to display product descriptions, photographs, dimensions, materials, colors, and other information accurately.

Because products may be photographed under different lighting conditions and viewed on different screens, actual colors and appearance may vary slightly.

Decorative and handcrafted-style products may also have minor variations.

Such reasonable variations do not necessarily constitute defects.

3. Pricing

Prices are displayed in the currency shown on the website.

We reserve the right to change prices at any time without prior notice.

Price changes will not normally affect orders already accepted and paid for, except where required to correct an obvious pricing or technical error.

4. Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving:

  • Suspected fraud
  • Payment failure
  • Pricing errors
  • Inventory errors
  • Incorrect product information
  • Shipping restrictions
  • Violation of these Terms

If a paid order is cancelled by us, an appropriate refund will be issued.

5. Payment

Payment must be successfully authorized before an order can be fulfilled.

Available payment methods are shown during checkout.

Payment services may be provided by Shopify Payments or other third-party payment providers.

6. Shipping

Shipping times shown on our website are estimates unless explicitly stated otherwise.

Delivery times can be affected by circumstances outside our direct control, including:

  • Carrier delays
  • Weather
  • Holiday volume
  • Customs processing
  • Transportation disruptions
  • Incorrect delivery information

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Returns, refunds, exchanges, damaged products, and cancellations are governed by our Refund Policy.

8. Intellectual Property

Unless otherwise stated, website content including:

  • Brand names
  • Store design
  • Text
  • Graphics
  • Original photographs
  • Logos
  • Page layouts

may be protected by intellectual property laws.

You may not copy, reproduce, distribute, sell, or commercially exploit our original website content without permission.

Third-party product names, trademarks, or intellectual property remain the property of their respective owners.

9. Prohibited Uses

You may not use our website:

  • For unlawful activity
  • To commit fraud
  • To transmit malicious software
  • To interfere with website security
  • To collect customer information without authorization
  • To infringe intellectual property rights
  • To impersonate another person
  • To submit false or misleading information

10. Third-Party Services

Our website may use third-party services or contain links to third-party websites.

We are not responsible for the independent policies, practices, availability, or content of third-party websites.

11. Disclaimer

We strive to operate our website accurately and reliably.

However, except where prohibited by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or continuously available.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Neni Fashion LLC and Cherished Grace will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Neni Fashion LLC from claims arising from your unlawful use of the website or material violation of these Terms.

14. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

15. Governing Law

These Terms will be governed by applicable laws of the United States and the State of California, without limiting any mandatory consumer rights that may apply based on a customer's location.

16. Changes to These Terms

We may update these Terms periodically.

The latest version will be posted on our website.

17. Contact Information

Questions regarding these Terms may be sent to:

Neni Fashion LLC
Brand: Cherished Grace
6072 Cecilia St
Bell Gardens, CA 90201
United States

Email: support@cherishedgrace.shop
Phone: +1 323-548-7326